Serving the Utility Industry

Customer Connexx call center serves utlility industry

The utility industry is  currently experiencing unprecedented transformational changes. In the past, providing safe and reliable electricity on-demand was sufficient for the rate payer.  Today, the utility world is much more complex. The industry landscape now includes renewables, smart meters and the smart grid, and localized (distributed) power generation, creating a more elaborate environment.

It is critical for utilities to connect and engage with their consumers as they gain greater control over their energy usage. Customer Connexx is backed by 40 years of  experience in the utility industry. We understand the changing needs of utility clients and what it takes to provide the wide range of services consumers demand.