The Customer Connexx Culture

The Customer Connexx culture is one of transparency, clear goals and clear communication. We believe fun and work can live harmoniously in the same environment.  A positive work environment cultivates positive interactions with our clients and their consumers.

PEOPLE ARE THE CORE OF OUR SUCCESS

The management at Customer Connexx fosters a “can do” attitude that places our employees, our clients and your customers at the forefront of our policies and incentives.

Our management team has an average of 15 years in the call center business, we know what works to motivate our workforce to bring your customers a positive experience with every call.

HOW DO WE DO IT?

  • Communication.  Communication.  Communication.  Between clients and customers, and one another.
  • Clear goals and expectations for program goals and employee performance.
  • We genuinely care about our employees.
  • We like to have fun.
  • We ask and we listen.

 

Customer Connexx is a subsidiary of ARCA, Inc.  ARCA has forty years of experience serving customers in the utility industry and the consumer services market.